Emilisa House – Return Request Form

Please complete this form to request a return.

All return requests must be submitted within 2 calendar days of receiving your order.

Customer Details

Full Name *

Order Number *

Email Address *

Telephone Number *

Delivery Address *

Return Details

Product Name(s) *

Reason for Return *

Changed my mind Item arrived damaged Incorrect item received Faulty item Other

Other reason or additional details

Condition of the Item

Please confirm the following:

The item has not been used. The item has not been assembled or installed. The furniture remains in its original factory-sealed packaging. The item is being returned in the original delivery box with all protective packaging.

Supporting Information

If the item is damaged, faulty, or incorrect, please provide clear photographs showing:

The product
The damage or fault
The original packaging
The delivery label, if applicable

Supporting Photo Links

You may also email photographs to info@emilisahouse.co.uk and include your order number in the subject line.

Customer Declaration

I confirm that the information provided above is true and accurate. I have read and understood the Emilisa House Returns & Refund Policy and understand that all returned items are subject to inspection before a refund is approved.

I confirm and accept the declaration above. *

Customer Signature *

Date *